Deliver consumer experiences that people trust, value and maybe even love. Our planet depends on it.Get in touch
Put power in people’s hands
Mobile and web apps that empower your users to self-serve all their energy needs, building trust and lowering cost.
Help households electrify
Make it easy for consumers to decarbonise and electrify their homes, and save money in the process.
Tailor the experience, from functionality to brand and content. No coding required.
Automate email responses
Our bot handles up to 40% of your emails, and takes automatic actions – from adding meter readings to issuing refunds.
Offer proactive help
Anticipate consumers’ needs and reach out to them before it becomes a problem.
Drive adoption of new products with targeted, personalised campaigns.
See everything at a glance
We aggregate everything an agent needs in one place, letting them solve problems quickly.
Resolve issues with one click
Every process is simple and streamlined. Consumer and agent satisfaction go up, costs go down.
Automatically route cases to skills
Get the most out of your team by automatically directing queries to the agents with the right skills to solve them.
Our products are powered by a data model that puts people at the centre of their energy experience. This lets us solve consumer needs in new ways.
Zoa connects to your underlying billing, CRM and industry systems. We’re easy to set up, and flexible for the future.
We’ll only reach net zero if all households can participate in an electrified energy system. We need to bring everyone along, one experience at a time. Let's get started.Get in touch